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Need a basic primer on networks? In this video, network designer presents an introduction to networking for those who are just getting started or need a refresher. You'll come away with a broad understanding of how networks operate and what?s required to build them, along with some knowledge of how to use specific tools to build various topologies. Bruce introduces network standards and vendors, such as ITU-T, IEEE, IETF, Cisco, Juniper, and Avaya, as well as various network components including the Network Interface Card (NIC), a...

Imagicle Supervisor: your handy management for Customer Service! ”Need to real-time monitor incoming calls among the queues, identify the critical situations with high number of waiting calls or waiting time, low number of agents logged in or call served?" Imagicle Supervisor is the exclusive ACD Real Time Call Reporting App for Cisco UCM/UCME/500 series, Avaya Aura, Alcatel and other PBXs. Imagicle Supervisor works with the Imagicle Queue Manager Enterprise server and together they can take your Customer Service to the next level...

OptiCaller is an application for Mobile PBX with unique call optimization. It allows the user to make calls in a flexible, and above all, more cost-effective manner (average 40-95% cost savings). OptiCaller also makes it easy to manage PBX functions, e.g. call diversions and presence status, directly from the mobile phone. The architecture is operator independent, which means that the application works regardless of mobile operator. The application has very flexible configuration options and is adaptable to suite the majority of P...

iDash for CMS is a monitoring application of your Contact Center operations where you can view your locations and skills statistics, no matter where you are. Here is the list of real-time statistics presented with this app. We will be adding new features based on your feedbacks with the upcoming updates. •Agents Available •Agents in ACD Call •Agents in ACW •Agents in AUX •Agents in Ringing •Agents in Other •Calls Waiting •Abandoned Calls •Average Answer Time •Average Talk Time •Oldest Call Waiting •ACD Calls in Period With iDas...

PROTECTING THE MOBILE WORKFORCE Whether an employee went to another room for a meeting, around the corner for coffee, or across the country at a conference, RedSky's suite of mobility products ensure that your workforce can be found in the event of an emergency. MyE911 for Mobile® is a smartphone app that works with any UC softphone client to track the location of the smartphone inside and outside the enterprise. FEATURES - Quick and Easy location determination for mobile users - Integrates with E911 Manager® or E911 Anywhere®...

Download Silicon Valley Light The Night to help you navigate The Leukemia & Lymphoma Society's Silicon Valley Light The Night walk on Saturday, October 22, 2016. Silicon Valley Light The Night features: - Interactive event map of Avaya Stadium - Evening schedule and program - Light The Night Sponsors and exhibitors - Social media wall - Participant directory

Mit der CAESAR2GO App kann sich der CAESAR Benutzer standortunabhängig über sein mobiles Endgerät an die vorhandene CAESAR Infrastruktur seines Unternehmens anbinden. Ihm stehen dann die Funktionen Präsenz, Chat, Team-Chat, Contact Center, Softphone, Zugriff auf Unternehmensadressbücher und Follow Me Funktion zur Verfügung. Softphone-Betrieb > per WLAN oder LTE > Verschlüsselte-Übertragung > WebRTC- und SIP-Technogien > Mit CISCO CM, Avaya ACM, Alcatel OXE und Innovaphone getestet > Weitere PBX auf Anfrage Contact Center > An- ...

PortGo for iPad PortGo for iPad is the newest SIP softphone from PortSIP Solutions, Inc., it's built base on PortSIP VoIP SDK, allowing users to enjoy multimedia communications over the Wi-Fi or 3G/LTE connection on iPad. Featuring an intuitive interface, PortGo for iPad is expanding the softphone experience by making it even easier to make Voice over IP calls, and video call(H.263, H.263-1998, H.264,VP8).It's support access the existing iPad contact list. PortGo for iPad works seamlessly with your internet connection, it inc...

宁夏昱程网络科技有限公司是新成立的一家以清华同方电脑、道有道APP软件、思科网络产品、施耐德布线系统、AMP布线系统、AVAYA布线系统、康普布线系统为主的高新技术产品网络公司，公司自成立以来和各个上游厂家有着非常紧密的合作，从产品到解决方案到售后服务我们都能提供宁夏地区一流的技术与服务。目前下辖宁夏及内蒙古地区23家清华同方电脑专卖店，主要的合作客户有银行、电力、政府、教育、及部分大型企业和SMB客户。公司秉承忠诚、责任与价值等同的企业理念服务于不同层次的客户。 [宁夏昱程网络]客户端提供以下功能： 1.宁夏昱程网络产品展示； 2.促销优惠活动浏览； 3发...

In deze applicatie publiceren de verschillende business units van Imtech ICT Nederland regelmatig nieuwe informatie over ontwikkelingen in de markt, resultaten bij opdrachtgevers en ons portfolio. Imtech ICT levert een aantoonbare bijdrage aan het verwezenlijken van de ambities van onze klanten. Wij bieden onze klanten een compleet, multidisciplinair en onafhankelijk aanbod van diensten en producten. Als full-service dienstverlener bundelen wij de krachten van tal van specialisten die u het beste bieden op het gebied van spraak- e...