	HappyFox Help Desk 2.0

HappyFox Help Desk 2.0

このアプリは現在ストアで閲覧することができません。
	価格	無料	ダウンロード
	ｼﾞｬﾝﾙ	ビジネス
	サイズ	38.3MB
	開発者	HappyFox Inc
	順位	ｼﾞｬﾝﾙ別： --- 総合： ---
	ﾘﾘｰｽ日	2020-05-11 16:00:00
	評価	評価が取得できませんでした。
	互換性	iOS 12.0以降が必要です。 iPhone、iPad および iPod touch 対応。
2024-11-13　このアプリは現在ストアから情報が取得できません。削除された可能性があります。

HappyFox Help Desk is a cloud-based customer support platform. It offers an enterprise-grade help desk ticketing system and knowledge base software.

HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 6 years in a row. HappyFox is used by over 12,000 companies in 70+ countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals.

What you can do with HappyFox Helpdesk 2.0 App:

- Access your support tickets on mobile
- Quick access to the “My Pending” tickets list
- Filter and view tickets by Categories and Status
- View complete Ticket Details and Ticket History
- Respond to customers quickly by adding Ticket Updates
- Add Private Notes to collaborate with other support agents
- Track your weekly performance

Your HappyFox tickets are at your fingertips. Literally!

更新履歴
Features

- Users can now change the contact of a ticket in "Bulk Ticket Actions" and "Change Properties" modals.
- Search ability is added in all lists now, like Change Assignee, Status, Category etc..

Bug Fixes

- Fixed an issue where adding private notes was not possible when there is no permission to add replies via agent panel.
- Canned actions preview now works correctly with all the formatting intact, like hyperlinks etc..
- Applied canned action now maintains the formatting unlike previous versions.
- Some messages in a ticket might have rendering issues in full screen view. As a workaround, tap on the 3-dot icon at top-right of the fullscreen ticket update view, and then choose "View Full Ticket Update" button to see the update without any rendering problems.
- Ticket details now load faster than before.
- More Bug Fixes and Improvements.