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E-control mobile, la solution de gouvernance pour les DSI. E-Control mobile est une solution liée à sa version Web, permettant de fournir la bonne information, au bon moment, à la bonne personne et sur le bon terminal. Cette version est 100% native. E-Control est une solution innovante permettant de réconcilier exploitation informatique, responsables DSI et Métiers. A la manière d’un hyperviseur, notre solution se connecte aux solutions de supervision et d’ITSM afin de bâtir une matrice claire, simple à comprendre et temps réel...

SAP Solution Manager Dashboards for iPad モバイルアプリでは、時間と場所を問わず、コアビジネスプロセスおよび IT インフラストラクチャを最適化することができます。 このアプリは SAP Solution Manager アプリケーションマネジメントソリューションに接続され、エンドユーザは事前設定済ダッシュボードを iPad から直接照会することができます。 SAP Solution Manager Dashboards for iPad の主な機能 • デプロイメントからソリューションの監視および改善まで、すべてを管理することによって SAP ソリューション環境を最大限に活用 • 利用可能なダッシュボードの一覧 (...

The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM). SCRUMIC APP CONTENTS Scrumic Full Certification Apps With any limits or Additional InApp-Purchases including: - Most Updated Questions Release of 2016 - ...

Empower Your IT & Business Teams with AI-Powered HappyFox Service Desk HappyFox Service Desk is a modern ITSM solution designed to empower your IT and Business teams with unparalleled efficiency and collaboration. It's more than just a service desk; it's a strategic partner that helps you unlock the full potential of your internal teams and elevate your service management to new heights. HappyFox Service Desk Mobile App Transform the way IT and Business Service Management teams work every day. Work Smarter, Anywhere! Work Smarte...

Acompanhe notícias e novidades exclusivas sobre os expositores e as atrações do evento no app oficial da Conferência & Expo HDI Brasil 2014! Com o app você também pode: - Visualizar as informações dos expositores; - Acompanhar os horários e localizações das atrações da feira; - Organizar sua visita, selecionando expositores como Favoritos e Visitados; - Criar anotações relacionadas a um expositor; - Acessar facilmente todas as informações sobre o evento. Sobre o evento A Conferência & Expo HDI Brasil 2014 será a 7ª. edição do mai...

The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM). App Contents: √ 130+ Validated and Verified Questions √ Based on 2016 Syllabus √ Detailed Answer and Explanations √ Test-Taking Strategy Guide KEY FEA...

The new BMC Mobility for Incident Management app provides a glimpse into the benefits of user-centric ITSM. Mobile technicians, for example, are 30 percent more productive when they don't need to return to their desks to manage trouble tickets. Managers make smarter decisions with real-time data at their fingertips. And customers’ satisfaction with IT jump when issues are resolved faster. This app is for use by BMC customers interested in getting a better understanding of BMC Mobility for Incident Management. It is designed to be...

Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities. Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks. Here are some of the key features available in the app: Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes. Tasks: ...

★★ ServiceTalk is the principal publication of the IT Service Management Forum (itSMF UK). Aimed at service management professionals using ITIL, ISO/IEC 20000, COBIT and similar frameworks and standards, it covers the topics that are most relevant to those managing the IT service delivered to the business. Regular subjects include continual service improvement; ITSM and cloud computing; service catalog; ITIL training; change, configuration and release management; service level management; and the business case for service managemen...

Asteros Business Desk - расширяемая корпоративная мобильная платформа, включающая следующие приложения: - Мобильный Service Desk с коннектором к BMC Remedy ITSM Suite; - Навигатор по модели компетенций; Позволяет корпоративным сотрудникам: - выполнять ключевые операции с ИТ-приложениями на мобильном телефоне или планшете; - работать offline с периодической синхронизацией; - прикреплять фотографии, использовать геоданные, сканер штрих-кодов и другие возможности; - разрабатывать собственные приложения.