Vodacom Digital Visitor

Organizations will continue to be faced with rapidly accelerating technology innovation that will profoundly impact the way they deal with their work forces (employees), customers and partners. As Vodacom we are in a drive to provide these technological innovative solutions to our employees, customers and partners. we would like to empower our employee’s/customers with digital solution so they become digital users. The digital users will introduce to new digital experiences that are aligned to their digital behaviors. Implementation of the digital service, is to allow the automation of some of the Vodacom operations and business processes and making their service delivery available online.
As the first step forward to creating digital users within the organization, the organization will want to introduce to its employees and visitors “Digital Visitor platform”. The ideal is that the platform is to improve engagement with the organisation’s stakeholders. The platform is to provide a end-to-end solution for streamlining engagement and delivery to employees and visitors. Digital visitors and employees within the Platform will utilities the App and have the ability to log a wide variety of service delivery requests:
1. Digital registrations of visitors;
2. Checking in and out of visitors by employees;
3. Push notifications and alerts;
4. Linking of the employees to the visitors;
5. Acceptance of T&Cs such as health & safety and site regulations.

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