Qudini Check-in Kiosk App

Drive sales and loyalty by ensuring every customer entering your store that they won’t be forgotten....

Retain your walk-in customers by enabling them to escape waiting in line.

Greet your appointment, event and click and collect customers as soon as they arrive.

Built specifically for enterprise retailers and banks, the Qudini Store Check-in Kiosk App enables customers to seamlessly request the services offered within your retail store or bank branch by:

• Joining a virtual queue for service
• Adding their name to a digital waitlist app
• Requesting help and assistance from anywhere in-store
• Checking-in when they arrive for an appointment or event
• Signing-in to collect a click and collect order / BOPIS order
• Booking an appointment
• Registering for an event


Key features

• Brand your interface by uploading your logo, selecting your brand colors and changing the messaging (becoming visible to customers within minutes)
• Head office administrators can centrally manage, edit and update the kiosk content across multiple stores at the click of a button
• Upload an eye-catching screensaver to prevent screen burn
• Enable your customers to select multiple languages for the kiosk wording and communications
• Use graphical icons to highlight wich services customers can join a queue for
• Have multiple self-service kiosks within a single store with different branding, functionalities and service options to suit multiple customer journeys
• Configure the details you want to capture from customers to complete their booking (the app complies with data protection regulations and GDPR by allowing customers to consent to share their details for your described purposes and access a privacy policy link)
• Customize additional customer questions to capture further details about your customers’ service needs, based on their selected enquiry type
• Print tickets, by easily customizing your own printed ticket design and integrating a ticket printer


How it works

The Qudini Store Check-in Kiosk App works on any off-the-shelf, commercially-available touch-screen device with 7 to 25 inch screen size. The app also works with our Appointment Scheduling Software and Walk-in Virtual Queue System.

Get Started

To set-up a Qudini account, sign-up at www.qudini.com

Already have a Qudini account? Download the app and get started

About Qudini

Qudini’s Retail Choreography software solutions help retailers and banks drive sales and loyalty by better choreographing their customer experience and operations.

Learn more at www.qudini.com

更新履歴
New features, improvements and bug fixes.

You can view full release notes at: https://connect.verint.com/documentation/whatsnew/w/whatsnew/40335/appointments-and-queuing